Loving Care & Quality Standards
36-42 Woodside Park Road, Finchley, London N12 8RP
With a reputation built on more than 30 years of experience, our mission continues to be the provision of exceptional care. We have a philosophy based on relationship centred care - building strong relationships between residents, staff and relatives. This ethos is at the heart of everything we do and reflects the visions and principles of our founder Noreen Stimpson.
Our highly trained staff are dedicated to ensuring that we achieve this mission every day. Our industry leading care plans and attention to detail ensures that the care provided is of the highest standard and consistently exceeds national measures of quality and safety.
Key extracts from CQC report 2019
- Everybody we spoke with was complimentary about Catherine Lodge and many mentioned the kindness of the staff. A typical overall comment from someone using the service was, “I don’t think I would find a better place.” Relatives’ and representatives’ comments included, “I can’t speak highly enough of them” and “If I had to go somewhere, I would come here.”
- We found the service could demonstrate a good record for improving some people’s health and welfare. This was partly through collaborative working with community professionals. The registered manager also ensured high standards of care through a hands-on approach. This influenced staff to work well as a team to provide high quality care for people.
- Staff and managers knew people well as individuals, and people were often supported by their preferred staff members. Staff had time for people and were encouraged to sit and interact with them. This helped ensure the service’s caring approach and the support of people emotionally.